Privacy Policy
At our company, protecting your privacy is a core part of how we operate. Whether you contact us for product information, request a quotation, apply to become a distributor, or simply browse our website, we want you to feel confident that your information is handled with respect and care. This page explains how data is collected and used, the measures we take to protect it, and the choices you have regarding your personal information.
How We Collect Information
When you interact with us online, certain information naturally flows through the communication process. In most cases, it begins when you voluntarily share details with us—such as your name, company, contact information, or project requirements—through inquiry forms, emails, downloadable catalogs, or distributor applications. We use this information solely to understand your needs and provide the support or responses you request.
In addition to the information you provide directly, our website also generates basic technical data through standard web technologies. This may include IP address, device type, browser language, pages visited, and general location (such as country or region). These insights help us maintain website performance, improve user experience, and ensure the site functions smoothly across different devices.
Cookies may also be used to keep the website running optimally, remember your preferences, or help us understand how visitors engage with our content. You may disable cookies at any time in your browser settings.
How We Use the Information We Receive
The information we collect is used strictly for operational and communication purposes. When you submit a question about our products, request technical guidance, or apply to become a distributor, we use the information you provide to respond accurately and efficiently. If you request documentation or quotations, your data allows us to deliver those materials to the right person and keep track of follow-up communications.
For website performance, analytics data helps us understand which pages are useful, how users navigate the site, and where improvements are needed. This supports our continuous effort to enhance clarity, usability, and content relevance—not for advertising, but to provide a better browsing experience for professional visitors like you.
We may occasionally send informational updates, product insights, or announcements—but only to those who have explicitly asked to receive them. You may unsubscribe at any time.
Importantly, we do not sell, rent, or trade your personal information to third parties under any circumstances.
How Your Information Is Shared
Access to personal information is limited strictly to team members who need it to fulfill your request—for example, a technical engineer responding to your application details or a sales team member preparing a quotation.
We may use reputable third-party service providers for website hosting, secure email communication, analytics, or customer-management systems. These providers operate under confidentiality agreements and are required to protect the information they process on our behalf.
Outside of these specific operational needs, we do not disclose personal information unless required by law or necessary to protect the rights and safety of our users or company.
How We Protect Your Information
We take information security seriously. Technical safeguards and internal policies are in place to protect data from unauthorized access, misuse, loss, or alteration. While no digital system is completely immune to risk, we continuously update our practices and tools to maintain a high standard of protection. Access to personal data is restricted, and we ensure team members handling such information follow responsible data-handling procedures.
How Long We Keep Information
We retain information only for as long as it’s useful and relevant to the purpose for which it was collected. Inquiry records, distributor applications, and customer communications are stored securely and removed when they are no longer necessary or when you request deletion. You may contact us at any time to update, review, or remove your personal data.
Your Choices and Rights
You have full control over the personal information you provide. You may ask us to correct inaccurate data, stop sending communications, or delete your information entirely. Our team will assist you with any such request promptly and respectfully.
If you ever have questions about the information we hold or how it is used, we encourage you to contact us directly. Transparency is important to us, and we are committed to responding clearly and helpfully.
Using External Links
Our website may contain links to external resources or third-party sites. These websites operate independently, and their privacy practices may differ from ours. We recommend reviewing their policies when visiting them
Children’s Privacy
Our website and services are intended for professionals and businesses, not for children. We do not knowingly collect personal data from individuals under 16 years of age.
Updates to This Policy
As our company evolves and regulatory requirements change, we may update this Privacy Policy. When updates occur, we will post the revised version on this page and adjust the “Last Updated” date accordingly. We encourage you to review the policy periodically for the most current information.
